The last time you visited a physician’s office, you may have encountered a medical assistant. Perhaps it was the person who scheduled your appointment or who escorted you to the exam room to ask routine health questions or to record your vital signs or called in a prescription to your pharmacist. Those who enter the medical assisting profession perform a wide array of clinical and administrative duties with physicians of all specialties. Most medical assistants work a regular 40-hour work week—some work part time, evenings, or weekends.
Responsibilities vary depending on office location, size, and specialty. In small practices, medical assistants usually perform both clinical and administrative functions, reporting to an office manager, physician, or other health practitioner. In larger health care settings, medical assistants may specialize in one specific area, such as billing (administrative only) or clinical procedures (which may vary by state law).
Medical assistants answer telephones; greet patients; update and file patient medical records; complete out insurance forms; schedule appointments; arrange for hospital admissions and laboratory services; and handle correspondence, transcribing, and bookkeeping. They may take medical histories, explain treatment procedures to patients, prepare patients for examination, and assist the physician throughout the exam. Medical assistants also collect and prepare laboratory specimens or perform basic laboratory tests. They instruct patients about medications and special diets, prepare and administer medications as directed by a physician, authorize drug refills as directed, draw blood, prepare patients for X-rays, take electrocardiograms, remove sutures, and change dressings.
Medical assisting is one of the nation’s fastest-growing careers. All CMAs (AAMA) have passed a national certification exam and share a common commitment of providing a caring patient experience.
The Mitchell Community College Medical Assisting Diploma Program has a job placement rate of 80% for the students completing in 2018, a 100% pass rate on the CMA (AAMA) certification exam for the 2017 graduating class, and a 75% retention rate for the 2017 admission cohort. There are several support services available to students so that they can successfully complete the program.
Bureau of Labor Statistics, U.S. Department of Labor Last Modified Date: April 12, 2019.
Medical Assistant in physicians’ offices, health departments, hospitals and other healthcare facilities.
The Medical Assisting program typically has more applicants than available space. Applicants must meet additional requirements including sufficient math and science courses, demonstrated computer competency, certifications, evidence of physical and mental health, etc. Competitive enrollment programs may have different application deadlines and requirements.
The Medical Assisting Diploma Program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of Medical Assisting Education Review Board (MAERB).
Students in the Medical Assisting Program are required to have an electronic mobile device with a webcam and reliable access to the Internet. The computer requirements are driven by the Learning Management System (LMS) that is used to deliver the course materials.
Laura Patterson, Program Coordinator