State Authorization Reciprocity Agreements (SARA)

State Authorization

Institutions must obtain approval from states for local and distance postsecondary educational activities relevant to the delivery of educational programs. Activities include online learning, non-classroom experiences, faculty members who live outside of North Carolina, proctoring, professional licensure and marketing. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010. H 600.9 (c).

Filing a Complaint

If you have a complaint, you should attempt to resolve the complaint through the Mitchell Community College's grievance procedure.

Student Complaint and Grievance Procedures

Complaints should be addressed to the attention of the Vice President for Student Services:

Dr. Porter Brannon
Vice President for Student Services
500 W. Broad St, Statesville, NC 28677
(704) 878-3281

If a complaint cannot be resolved through Mitchell’s grievance procedures, students may file a complaint with SARA-NC (State Authorization Reciprocity Agreement-North Carolina).

Contact Information:
SARA North Carolina Director,
PO Box 14103
Research Triangle
Park, NC 27709
(855) 727-2162

Regional Representative

Terrence R. Scarborough, M.P.A.
Director of SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
T: (855) SARA-1-NC (727-2162)
T: (919) 549-8614, ext. 4667

Contact and Complaint Resolution Information for Other States

These resources may also be helpful in resolving complaints:

The North Carolina Post-Secondary Education Complaints Unit. Please review the Student Complaint Policy then print and complete the Student Complaint Form (PDF) and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
(919) 962.4550 or send an email to:

Website: North Carolina Post-Secondary Education Complaints

Institutional Accreditor (SACSCOC) Complaint Process

If a student has evidence that an institution is in significant non-compliance with SACSCOC standards, policies or procedures, the individual should inform SACSCOC using the Complaints Against Institutions: Information Sheet and Form.

Southern Association of Colleges and Schools Commission on Colleges:
1866 Southern Lane
Decatur, GA 30033
(404) 679.4500



Professional Licensure Disclosures

In addition to the institution’s accreditation, some programs offered at Mitchell Community College can lead to participants earning a license or certification. These programs have earned accreditation by industry specific accrediting bodies . Please use the contact information for Professional Licensing Boards to learn about the required licensing or certification for your desired program, and the state specific requirements if you are a non-North Carolina resident that wishes to participate in one of these programs. Professional Licensure Board Contacts by State.

Some programs at Mitchell Community College lead to a license and/or certification in North Carolina. Beginning July 1, 2020, the U.S. Department of Education regulations require disclosures for all programs leading to a license or certification. Disclosures will be provided for all states and will indicate whether the program meets licensure requirements, does not meet licensure requirements or has not yet been determined for each state.

The US Department of Education provides information about most licensed professions by state.

If you are considering a program at MCC that leads to licensure or certification and you do not live in North Carolina, please contact the individual below that cooresponds to your desired program.

Health Sciences

Linda Wiersch
Dean of Nursing, Natural and Health Sciences
500 W. Broad St, Statesville, NC 28677
(704) 878-3302

Allied Health

Pat Pence
NC NA I Program Coordinator
701 W. Front St, Statesville, NC 28677
(704) 873-8268

Janet Menster
Allied Health Coordinator
701 W. Front St, Statesville, NC 28677
(704) 878-3220


Tia Coleman
Dean of College Transfer Division/Instructor
500 W. Broad St, Statesville, NC 28677
(704) 878-3345

Cosmetic Arts

Gaye McConnell
Special Projects Coordinator
3223 Taylorsville Hwy., Statesville, NC 28625
(704) 878-4374

Public Safety

David Bullins
Director of Public Safety
701 W. Front St, Statesville, NC 28677
(704) 978-5446

Real Estate

Jean Manall
701 W. Front St, Statesville, NC 28677
(704) 878-3220