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State Authorization for Online Learning

The U.S. Department of Education regulation 600.9(c) State Authorization requires that if an institution is offering distance (online) education in a state where it is not physically located, the institution must meet individual state requirements for offering distance or correspondence education within that state.

In what States is Mitchell Community College authorized to offer online courses?

Mitchell Community College has been approved by NC to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education.

As a result, Mitchell Community College is authorized to offer distance education courses in states that are also participating in NC-SARA. A list of those participating states is included in the below dropdown menu: 

NC-SARA States
AlabamaAlaskaArizonaArkansas
ColoradoConnecticutDelawareDistrict of Columbia
FloridaGeorgiaHawaiiIdaho
IllinoisIndianaIowaKansas
KentuckyLouisianaMaineMaryland
MassachusettsMichiganMinnesotaMississippi
MissouriMontanaNebraskaNevada
New HampshireNew JerseyNew MexicoNew York
North CarolinaNorth DakotaOhioOklahoma
OregonPennsylvaniaPuerto RicoRhode Island
South CarolinaSouth DakotaTennesseeTexas
UtahVermontVirginiaWashington
West VirginiaWisconsinWyoming

If you reside in a state not on this list, you are not eligible to register for online classes at Mitchell at this time. Depending on the outcome of further discussion regarding this regulation, Mitchell Community College could notify students residing in particular states that they are not eligible to register for distance education courses

If you have questions, please contact our admissions office at admissions@mitchellcc.edu.

Filing a Student Complaint

In compliance with §668.43 (b) Institutional Information, Mitchell Community College is required to provide current and prospective students with information for filing complaints.

Mitchell strives to resolve complaints in a fair and timely manner. Students residing outside of the State of North Carolina while attending Mitchell who desire to resolve a complaint should first refer to Mitchell’s Grievance/Complaint Procedure.

Mitchell's Student Grievance / Complaint Procedure

The purpose of the grievance procedure is to provide students with a system to channel complaints against Mitchell Community College faculty, staff or administration concerning the following: (1) alleged discrimination on the basis of age, sex, race, ability or other conditions; (2) sexual harassment; (3) academic matters, excluding individual grades, except where the conditions in (above) item number one apply; or (4) Failure to comply with State Authorization Reciprocity Agreement (SARA) requirements.

Details of the grievance procedure are published in the Student Handbook (starting on page 24).  To initiate a grievance review, complete the form linked here.  The form is submitted directly to the Vice President for Student Services, who will respond to students within five business days of receiving this grievance.

If you have any questions about the complaint process, please contact the Vice President for Student Services:

Dr. Daniel JJ McEachern
Vice President for Student Services
500 W. Broad St, Statesville, NC 28677
dmceachern@mitchellcc.edu
(704) 878-3281

NOTE: Students who wish to appeal grades should contact Randy Ledford, Vice President for Learning, at rledford@mitchellcc.edu or (704) 878-3264.

If a complaint cannot be resolved through Mitchell’s grievance procedures, students may file a complaint with SARA-NC (State Authorization Reciprocity Agreement-North Carolina).

NC Post-Secondary Education Complaint Process

A student may file a complaint with the North Carolina Post-Secondary Education Complaints unit. First review the North Carolina Post-Secondary Education Complaints Policy. Then submit their complaint using the NC Post-Secondary Education Student Complaint Online Form.

For more information, contact: 

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
223 S. West Street Suite 1800, Raleigh, NC 27603
(919) 962.4550 

Website: North Carolina Post-Secondary Education Complaints

Contact and Complaint Resolution Information for Other States (PDF)

SACSCOC Student Complaint Process

Mitchell Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award certificates, diplomas and associate degrees. Students may follow the SACSCOC Complaints Procedure.

Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
1866 Southern Lane
Decatur, GA 30033
(404) 679.4500

SARA-NC Complaint Process
Students may also file a complaint through SARA-NC. The North Carolina State Education Assistance Authority (NCSEAA) serves as the SARA portal entity for North Carolina with the responsibilities defined by the National Council for State Authorization Reciprocity Agreements (SARA). Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form.
 
Submit the complaint to:
 

North Carolina State Education Assistance Authority
c/o SARA North Carolina
PO Box 41349
Raleigh, NC 27629
(855) 727-2162
complaint@saranc.org
www.saranc.org

 

NC-SARA State Portal Director

Terrence R. Scarborough, M.P.A.
NC-SARA State Portal Director
North Carolina State Education Assistance Authority
P.O. Box 41349
Raleigh, NC 27629
T: (855) SARA-1-NC (727-2162)
T: (919) 549-8614, ext. 4667
E: terrence@saranc.org
www.saranc.org

Find your home state’s complaint process: Students may also file a complaint with their home state of residency. Access the Student Complaint Information by State and Agency and the State Portal Entity Liaisons.

Professional Licensure Disclosures

In addition to the institution’s accreditation, some programs offered at Mitchell Community College can lead to participants earning a license or certification. These programs have earned accreditation by industry specific accrediting bodies.

Beginning July 1, 2020, the U.S. Department of Education regulations require disclosures for all programs leading to a license or certification. Disclosures will be provided for all states and will indicate whether the program meets state educational requirements for licensure or certification, does not meet state educational requirements for licensure or certification, or a determination has not been made. The US Department of Education provides information about most licensed professions by state. For any professions that are not listed on the US Department of Education webpage, search online using the name of the profession, the word “license” and the name of the state.

If you are considering a program at Mitchell Community College that leads to licensure or certification and you do not live in North Carolina, please contact the individual below that corresponds to your desired program.

Pat Pence
NC NA I Program Coordinator
701 W. Front St, Statesville, NC 28677
ppence@mitchellcc.edu
(704) 873-8268

Janet Menster
Allied Health Coordinator
701 W. Front St, Statesville, NC 28677
jmenster@mitchellcc.edu
(704) 878-3220

Health Sciences State Agency Contact List: https://www.ncsbn.org/contact-bon.htm

Medication Aide Certification Licensure Disclosure

Nurse Aid I Licensure Disclosure

Nurse Aid II Licensure Disclosure

Tia Coleman
Dean of College Transfer Division
500 W. Broad St, Statesville, NC 28677
tcoleman@mitchellcc.edu
(704) 878-3345

Education State Agency Contact List: https://www2.ed.gov/about/contacts/state/index.html

Early Childhood Education Licensure Disclosure 

Jean Manall
701 W. Front St, Statesville, NC 28677
jmanall@mitchellcc.edu
(704) 878-3220

 

Real Estate Licensure Disclosure 

Real Estate State Agency Contact Information